Privacy policy
TOTORASA manages all your personal information as securely as possible. Our policy ensures that your data is protected.
If you have any questions that are not answered in this privacy policy or would like to know more, please contact us at info@totorasa. lt
What personal data do we collect ?
We collect the data you provide when you place an order, create an account, contact us, send questions, leave feedback or otherwise contact us.
Data we collect: your name, address specified during your shipping and payment, e-mail Mail, phone number, information collected during payment, shopping history.
In order to create an account at www.totorasa.l t, you must provide your name, address, phone number, e-mail address. Email and password and agree to our terms and conditions, including our privacy policy.
If you provide us with someone else's personal data - for example, you purchase a product to be delivered as a gift - we will collect and process the personal data necessary to deliver the product. If you receive a product as a gift, we will process your data only for the purpose of the gift request and the fulfillment of contractual obligations.
How do we use your data?
We may use your personal data for the following purposes:
• accept orders, process payments, deliver purchased goods and process order returns;
• send notifications about delivery status, delivery issues, etc.;
• provide any additional services you have requested, such as marketing communications from us;
• create and manage your account at www.totorasa.lt
• handle your inquiries and requests.
If you have not checked in or completed your order, we will contact you by email. email and we'll help you complete your purchase.
We process your personal data only under one of the conditions stipulated by the applicable legal acts, namely: (i) the conclusion and performance of the contract to which you are a party; (ii) comply with a legal obligation, e.g. tax laws; (iii) based on your consent.
Who is responsible for your data?
Your personal data will be processed by Rasa Totoriūtė from TOTORASA, individual activity under business license number 980973. We are governed by the laws of the Republic of Lithuania, our address is Laisvės alėja 45-30, 4544309, Kaunas, Lithuania. We use the services of Google and Mailchimp as data processors to process your personal data on our behalf.
Also, we may use the services of external suppliers to better provide you with services, so we may share your data with these suppliers, such as delivery companies, marketing agencies, tax consultants. These suppliers have been selected after a thorough evaluation process and chosen for their security, reliability and expertise.
How long do we administer your data?
We store your personal data for a limited period of time, after which your personal data will be deleted or otherwise irreversibly made anonymous.
If you decide that you no longer want to receive emails from us letters and/or you want to close your account at www.totorasa.lt, you can do so at any time by sending an e-mail to a letter to the address info@totorasa.lt
How do we protect your personal data?
We protect your personal data by applying specific technical and organizational security measures aimed at preventing illegal or unfair use of your personal data.
First of all, we use security measures that guarantee: the confidentiality, integrity and availability of your data and the resilience of the systems and services that process them; the ability to restore data in the event of a data breach.
What are your rights?
At any time you have:
• right of access: you have the right to know what personal data we process, where that data comes from and how we use that data;
• right to a copy: you have the right to receive a copy of your data transferred to you or to another party.
• right to rectification: you have the right to ask us to update, correct or supplement the data we hold about you;
• right to erasure: you have the right to request that we erase or erase your data;
• the right to object to your data being processed based on our legitimate interest or the right to restrict data processing;
• the right to object to direct marketing and withdraw consent to the processing of your data.
You can exercise these rights at any time by contacting us by email. by email info@totorasa or by calling us at +370 611 547 46.
If you believe that your personal data has been processed illegally, you can file a complaint with the supervisory authority responsible for compliance with personal data protection rules. In Lithuania, a complaint can be submitted to the State Data Protection Inspectorate ( https://www.ada.lt/go.php/lit/Eng ).
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Privacy Policy Updates
The Privacy Policy may need to be updated, so please review it regularly. The latest version of the privacy policy is always available on our website.